FB 17Nov14 nørreport…

Nørreport station…omg! What a jumble of stairways, some closed, some ending where I didn’t expect it and up again to the dark surface with everyone bustling on their own path to their destinations. I have good company in my ears, Mr Ed Sheeran strumming so blissfully on his guitar. Right now it’s “I see fire. ” I’m relaxing after all the Monday calls I’ve had. What is a Monday call? It is actually just those calls where no matter what you say, no matter how much you pacify, assist, try to excuse, it is not enough. No satisfied customer at the end of it all. With one wonderful exception, an older woman who needed some special assistance. I could help her as I have so many others, but for her it meant something. I ended as her darling. At the end of the call, I had the feeling that we were shaking hands across the many miles between us. “What was my name?”  “Well Kim, my name is Dorothy, but always called Dot. You are a darling. Now have a wonderful day.” I had done nothing other than that which I always did. For her it was extra. Nice. She erased  every one of those “monday” calls. Thanks Dot. You are the darling. Almost at my stop. Hillerød today. Hey I get out and see the world!! Have a great evening! See ya’